Frequently Asked Questions
Everything you need to know about your Florastor shopping experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US, while international orders may take 7-14 business days depending on customs processing.
What is your return policy for seasonal collections?
We offer a 30-day return window for all unworn items with original tags attached. Please note that items marked as 'Final Sale' are not eligible for returns or exchanges.
How do I ensure I am ordering the correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these against your own measurements to ensure a perfect fit.
Are Florastor garments ethically manufactured?
Yes, we are committed to sustainable fashion. All our pieces are produced in certified factories that adhere to fair labor practices and utilize eco-friendly materials whenever possible.
Do you offer international shipping?
We currently ship to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.
How can I track the status of my shipment?
Once your order is processed, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey in real-time.